Privacy Policy

At RestfulPaws, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment and transaction information

  • Order details

  • Information you provide when contacting customer support

  • Device and browsing information, such as IP address, browser type, and pages visited

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Process payments

  • Provide customer support

  • Send order confirmations and updates

  • Respond to questions or requests

  • Improve our website, products, and services

  • Prevent fraud and protect our store

  • Send promotional communications when you have permitted us to do so

3. Payment Information

Payments are processed through secure third-party payment providers. RestfulPaws does not normally store your complete payment card information on our servers.

Your payment information is handled according to the privacy policies and security practices of the payment provider you choose at checkout.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand how visitors use our website, and provide relevant marketing.

You can adjust your browser settings to refuse or delete cookies. However, some features of our website may not function properly if cookies are disabled.

5. Sharing Your Information

We may share necessary information with trusted third-party service providers who help us operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website and hosting providers

  • Customer support services

  • Analytics and marketing providers

These service providers receive only the information necessary to perform their services.

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of certain marketing communications

  • Withdraw consent where applicable

To make a privacy-related request, please contact us using the information below.

8. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you information about products, offers, and updates from RestfulPaws.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us.

9. Third-Party Links

Our website may contain links to third-party websites or services. RestfulPaws is not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing their privacy policies before providing them with personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

We’ll be happy to assist you with any privacy-related questions or requests.